@misc{williammutuapeter2026_usingsentimentanalysisto,
  author = {William Mutua Peter},
  title = {Using sentiment analysis to determine the impact of reviews in the Kenyan banking sector},
  year = {2026},
  publisher = {African Leadership Univerisity},
  url = {https://inrepscholar.com/african-leadership-univerisity/projects/977}
}